WHAT IS HR AND HOW CAN IT HELP YOUR BUSINESS?

HR can be categorised into 'Operational' and 'Strategic'.

Strategic HR is about gaining a deep understanding of the business goals and then creating a flexible people plan to ensure those goals are possible.

Operational HR is the nuts and bolts of the organisation.

When both are in-sync and led by someone with their finger on the pulse of your business and on the market, the added value can be astronomical.

STRATEGIC HR

When it comes to designing a People Strategy, it's crucial to understand the culture of the business, or in other words, how it feels to work there to understand whether the workforce is able to meet business goals. The following people metrics may be taken into account

recruitment funnel
employee turnover
absence levels
employee engagement survey results
exit interview data
employee relations case data

Once there's a good understanding of the current climate, it's important to work collaboratively to define the culture needed to meet the business goals. A strategy can then be drafted that bridges the gap.

OPERATIONAL HR

From when the candidate applies to when the employee leaves, this is called the 'employee life cycle' and HR is involved at every touch point along that journey. I've listed some standard touch points below, but this list is not exhaustive:

Recruitment
Onboarding
Learning and development
Managing expectations
Reward and motivating
Talent Management
Welfare
Exit

I have a wealth of experience selecting, crafting and implementing the most effective policies, processes and systems to ensure smooth, future-proof and stress-free employee lifecycle management.